Grievance Officer

SALIQ is operated by Technoloader Private Limited. In line with the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023, we have appointed a Grievance Officer to receive and resolve complaints about the platform and the personal data it processes.

If you have a concern about how SALIQ handles your personal data, about a message, conversation or content processed through the platform, or about anything covered by our Terms of Service or Privacy Policy, you can raise it with the Grievance Officer using the details below.

How we handle your complaint

Every complaint is acknowledged within 48 (forty-eight) hours of receipt and resolved within 15 (fifteen) days from the date we receive it. We will reply at the email address you used to raise the complaint. Requests to delete your data are handled as described in our Privacy Policy.

Grievance Officer details

Name

Richa Verma

Designation

Grievance Officer

Email

[email protected]

Company

Technoloader Private Limited, Jaipur, Rajasthan 302021, India

What to include

To help us resolve your complaint quickly, please include your name and the email address or phone number you used with SALIQ, the name of the business or workspace involved if any, a clear description of the issue with the dates it occurred, and any screenshots or references that support it.

For product support and billing questions that are not grievances, write to [email protected] or call +91 97831 07737.