An AI agent on your WhatsApp Business number.
SALIQ reads each incoming WhatsApp message, understands what the customer wants and replies on its own - from your rates, catalogue, FAQs and policies - in the language the customer writes in. Your team takes over any conversation from the shared inbox.
How it works
An agent, not a menu
A chatbot follows a script: press 1 for rates, press 2 for timings. A WhatsApp AI agent understands a free-form message in the customer's own words, decides what to do - answer from your business information, ask a follow-up question, suggest slots or products, send a booking link, or bring a person in - and remembers the conversation.
Train it once on your business details and documents. The same agent then runs on your website, Instagram and phone line, so a customer who messages tonight and calls tomorrow is one conversation.
Official API
Your own number on the WhatsApp Business Platform
WhatsApp Business Platform: Official Cloud API. Approved templates, media and the 24-hour window handled for you. You connect your own number through Meta's Cloud API - no grey-market APIs, no shared numbers, no risk to your number.
Customers must opt in, and business-initiated messages outside the 24-hour customer-service window must use Meta-approved templates. SALIQ enforces both, and sends approved templates, booking links and reminders from the same inbox.
- Official APIs only. Meta's WhatsApp Business Platform and Instagram Graph API, on your own number and accounts.
- Approved templates, media and the 24-hour window handled for you.
- Verified business details go through Meta; if your business is not yet verified, WhatsApp verification can add a few days.
Example
A room inquiry at 10:42 pm, in Hinglish
Answer availability, rates and what's included, hold the dates and send a booking link - at 11 pm on a Sunday, in the guest's language. This is the flow running at Thour Nature Resorts.
- Customer: Kal 2 rooms available hain? Family of 410:42 PM
- Agent: Namaste! Haan, kal ke liye 2 Deluxe rooms available hain - ₹4,500/night with breakfast. Check-in kis date ko chahiye?10:42 PM
- Customer: 25 Sept, 2 nights10:43 PM
- Agent: Perfect: 25–27 Sept, 2 Deluxe rooms, 4 guests. Booking confirm karne ke liye yeh link use kijiye 👉 saliq.ai/b/7f2k10:43 PM
- Lead captured · Room inquiry · ₹9,000
Handover
Your team, when it matters
Reply from the inbox and the agent pauses on that conversation automatically. Hand it back when you're done.
Refund, complaint, big-ticket deal? The agent brings your team in, and the customer never has to repeat themselves.
- Bot handles it, humans take over: Reply from the inbox and the agent pauses on that conversation automatically. Hand it back when you're done.
- See what the AI is actually doing: Bot-handled share, bookings by bot vs. agent and revenue via bot - per channel, every day.
- Templates & follow-ups: Send Meta-approved WhatsApp templates, booking links and reminders without leaving the inbox.
Languages
Speaks your customer's language
The agent replies in whatever the customer writes in - English, Hindi or Hinglish - and takes voice calls in Hindi and English.
No "we'll get back to you". The first reply lands while the customer is still looking at their phone.
Cost
What a WhatsApp AI agent costs
The platform is free. AI replies and WhatsApp template messages are deducted from prepaid service credits at the rates shown on your Billing page; replies inside the 24-hour window carry no Meta charge. A GST tax invoice is issued with every top-up.
FAQs
Straight answers on this page's topic. Anything else - we're one WhatsApp message away.