A WhatsApp AI agent connected to your eZee Absolute PMS.

From eZee Absolute, SALIQ reads your room types and rate plans, the rooms free each night, the tax-inclusive price per night for each meal plan you link, and your stay rules. It reads the next 14 nights about every 10 minutes and the rest of the next 120 nights every 2 hours. Before the agent quotes a stay or shares payment details, and before a booking is recorded, SALIQ reads that stay from eZee again.

SALIQ writes only its own bookings into eZee, and the payments your team verifies on them. It never overwrites your rates, inventory or stop-sells in eZee - those stay yours to manage there.

• eZee's stay rules are followed: minimum and maximum nights, closed to arrival, closed to departure and stop-sell.
• Only the rooms you link to an eZee room type are sold while eZee is switched on.
• SALIQ does not convert currencies: eZee can be switched on only when it prices in your property's currency.
• If eZee cannot be reached and SALIQ's last copy is more than 3 hours old, the agent tells the guest your team will confirm availability - it never sells blind.

A guest writes on WhatsApp asking for a room - in English, Hindi or Hinglish. The agent answers with what eZee shows for those dates: which of your rooms are free and the price per night for the meal plan they want. If the dates break one of your eZee stay rules, the guest is told plainly - that the room needs a longer minimum stay for those dates, say - and asked to choose other dates.

When the guest is ready to book, the agent shares your UPI or bank payment details and the amount to pay now - an advance or the full amount, as you set in Settings. The same agent answers on Instagram, Messenger and your website chat, from the same eZee figures.

The guest pays and sends the payment screenshot in the chat, and your team verifies it in the SALIQ inbox. Just before the payment is recorded, SALIQ reads the stay from eZee once more. If the room has sold on another channel in the meantime, SALIQ stops before recording a second booking: your team sees the clash, and can tell the guest the room is no longer available and track the refund from the same screen.

Once the payment is verified, the booking is written into eZee as a confirmed reservation noted "Booked via SALIQ", and its eZee reservation number appears on SALIQ's PMS Integration page. A booking for several rooms goes in as one reservation. If your team picks one of your own eZee payment methods while verifying, SALIQ records the amount on that reservation too. A payment your team marks as received by card or through a payment gateway is not posted to eZee - add that payment in eZee by hand; the reservation itself is still written. A booking reaches eZee from SALIQ only this way, through a payment your team verifies.

While the guest pays, SALIQ can hold the room on its side, for as long as you set in Settings, so the agent does not offer it to another guest.

• If eZee refuses a booking, the PMS Integration page lists it with eZee's reason, and your team can retry it or mark it as entered by hand.

The connection is made on the PMS Integration page, under Setup & Rules in SALIQ. You need your eZee Hotel Code and Auth Code. eZee Absolute is a trademark of its owner. SALIQ is an independent product and is not affiliated with or endorsed by eZee.

• Enter both codes and press Test connection: SALIQ checks that they reach your hotel, its room types and rate plans, and its live availability and prices. The saved Auth Code is never shown in full again.
• Link each SALIQ room to one eZee room type, and each meal plan to one eZee rate type.
• Switch on "Use the PMS for rates & inventory". SALIQ first reads the next 14 nights from eZee; if eZee does not answer, nothing is switched.
• The "Data from the PMS" panel shows, two weeks at a time, the free rooms and prices SALIQ has from eZee - exactly what the agent quotes from.
• Add your UPI ID, QR code or bank details in the Payments card in Settings: the agent's bookings reach eZee through that payment step.
• You can switch back to SALIQ's own Rates & Inventory, or disconnect, at any time. Bookings already written into eZee stay there.

Three things use prepaid service credits: the AI replies your agent sends, WhatsApp template messages and voice minutes, at the rates shown on your Billing page. Replies inside the 24-hour WhatsApp customer-service window carry no Meta charge, there is no monthly minimum, and a GST tax invoice is issued with every top-up.